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Create an Intercom User by Email

Create an Intercom user contact from an email address.

Setup

In Open Flow connect Intercom with contact write permission, then run with the email address. The connection determines the Intercom region. In n8n, create an HTTP Header Auth credential with name Authorization and value Bearer YOUR_INTERCOM_ACCESS_TOKEN; select it in Create the Intercom user and replace the email placeholder. The n8n URL targets the US API; use https://api.eu.intercom.io/contacts or https://api.au.intercom.io/contacts for those regions. Run one format.

Behavior

A manual run creates one contact with role user and returns Intercom’s contact record. Intercom rejects a duplicate contact instead of updating it. If a request fails or its outcome is uncertain, check Intercom before retrying; it may already have created the contact.

Inspiration & credits

Changes to the source

Replace the deprecated Users API with the Contacts API. The current API performs a strict create rather than updating an existing user, and returns the current contact shape.

Adapted from Create a new user in Intercom in Zie619/n8n-workflows. The source export does not identify a separate template author or license.

The collection’s MIT notice is pinned at a later revision. This is the collection notice at that revision; it does not establish a separate original template author’s license. Our changes are listed above; see repository licensing.

MIT License

Copyright (c) 2025 Zie619

Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:

The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.

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