Help Scout Inbox Reader

Read up to 50 Help Scout inboxes, including their IDs, names, email addresses and other returned properties.

Setup

In Open Flow, open Read first 50 Help Scout inboxes, choose your Help Scout account under Actions, and allow helpscout.list_inboxes. In n8n, choose Help Scout OAuth2 credentials in HelpScout. Run the workflow manually. The connected account needs access to the inboxes you want to read.

The workflow reads inboxes, called mailboxes in the API. It retains complete inbox objects and stops at 50 records or the end of the list. Help Scout normally returns 50 inboxes per page. If a shorter page has more pages, Open Flow reads them in order using Help Scout’s page metadata. Missing or inconsistent pagination information stops the run rather than returning an unverified partial list. An empty account returns an empty array.

This workflow does not read conversations or customers, create inboxes or change their settings. A failed request stops the run without an automatic retry.

Changes to the source

• Make the source’s 50-inbox limit explicit.
• Expose complete inbox records as an Open Flow output.

Adapted from Help Scout mailbox list workflow in Zie619/n8n-workflows. The source export does not identify a separate template author or license.

The collection’s MIT notice is pinned at a later revision. This is the collection notice at that revision; it does not establish a separate original template author’s license. Our changes are listed above; see repository licensing.

MIT License

Copyright (c) 2025 Zie619

Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:

The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.

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